22phapk Privacy Policy

1 Who This Policy Applies To

This Privacy Policy applies to all individuals who visit, register on, or use the 22phapk platform — whether through the website or the mobile app. It covers how we collect, use, store, and protect personal data provided during registration, identity verification, transactions, and general platform use.

By creating an account on 22phapk, you acknowledge that you have read this policy and consent to the collection and processing of your personal data as described here.

2 What Data We Collect

We collect different types of personal data depending on how you interact with the platform. The main categories are:

We do not collect credit card numbers or cryptocurrency wallet addresses as 22phapk does not support these as payment methods.

3 How We Use Your Data

The personal data collected by 22phapk is used for the following purposes:

• Account management — creating and maintaining your player account, handling login authentication and OTP verification.
• Identity verification (KYC) — confirming that registered players meet the 21+ age requirement and that account details are accurate.
• Payment processing — facilitating deposits and withdrawals in Philippine Peso through supported local channels including GCash, Maya, and bank transfer.
• Platform security — detecting suspicious login activity, preventing fraud, and protecting accounts from unauthorised access.
• Customer support — responding to queries and resolving issues raised through the support team.
• Legal compliance — retaining records as required under applicable Philippine law, including transaction records for anti-money laundering purposes.
• Service improvement — analysing anonymised usage patterns to improve the platform experience.

4 Data Sharing and Third Parties

22phapk shares personal data with third parties only where necessary for the operation of the platform. These include:

• Payment service providers — to process deposits and withdrawals through GCash, Maya, and Philippine banking channels.
• Identity verification services — to support KYC compliance when verifying player identity documents.
• Cloud and hosting infrastructure providers — who store and process platform data under confidentiality obligations.
• Legal and regulatory authorities — where disclosure is required by applicable Philippine law or a valid legal order.

All third-party partners are required to handle personal data in a manner consistent with this policy and applicable data protection standards. 22phapk does not share personal data with advertisers or data brokers.

5 Data Security

22phapk applies industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our platform.
• Secure, access-controlled data storage environments.
• OTP-based authentication to protect account login and sensitive actions.
• Regular security assessments of platform infrastructure.

Despite these measures, no data transmission over the internet or electronic storage system is completely secure. You are responsible for keeping your login credentials confidential and for notifying us promptly if you suspect unauthorised access to your account.

6 Cookies and Tracking

22phapk uses cookies and similar technologies on the website and app to maintain session state, remember preferences, and analyse platform usage. Cookies used by 22phapk are functional and analytical — they are not used to serve advertising or track you across third-party websites.

You can manage cookie settings through your browser or device settings. Disabling certain cookies may affect the functionality of some parts of the platform, such as staying logged in between sessions.

7 Your Data Rights

As a registered player on 22phapk, you have the following rights regarding your personal data:

• Right to Access — You can request a copy of the personal data we hold about you at any time.
• Right to Correction — If any of your personal data is inaccurate or incomplete, you can request that it be corrected.
• Right to Deletion — You can request deletion of your personal data, subject to any legal retention obligations that apply to financial and identity records.
• Right to Restrict Processing — In certain circumstances, you can ask us to limit how we use your data while a query or dispute is being resolved.
• Right to Data Portability — You can request your registration and transaction data in a commonly used format.

To exercise any of these rights, contact the 22phapk support team. We will respond within a reasonable timeframe consistent with applicable data protection requirements.

8 Data Retention

22phapk retains personal data only for as long as it is needed to fulfil the purpose for which it was collected or as required by applicable Philippine law. General retention periods are:

• Account and identity data — for the duration of the account and for a period after closure as required by law.
• Transaction records — as required by applicable financial record-keeping regulations.
• Support communications — for a reasonable period after resolution to allow for follow-up.
• Device and session logs — for a limited rolling window used for security and fraud detection purposes.

When data is no longer required, it is securely deleted or anonymised.

9 Minors

22phapk is strictly for adults aged 21 years and above. We do not knowingly collect personal data from individuals under 21. If we become aware that a minor has registered on the platform, the account will be closed and any personal data collected will be deleted.

Parents or guardians who believe a minor has registered on 22phapk should contact support immediately.

10 Changes to This Policy

22phapk may update this Privacy Policy from time to time to reflect changes in platform operations, legal requirements, or data processing practices. When material changes are made, registered players will be notified through in-app notification or via their registered contact details.

The date at the top of this page indicates when the policy was last updated. Continued use of the platform after notification of changes constitutes acceptance of the updated policy.

11 Contact for Privacy Queries

For any questions or concerns about this Privacy Policy, or to exercise your data rights, please contact the 22phapk support team. You can reach us through the in-app support chat or by emailing us at the address listed in the footer of this page.

We take all privacy queries seriously and aim to respond promptly. If you are not satisfied with our response, you may have additional rights under applicable Philippine data protection law.